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CUSTOMER CARE
Have a question or concern about your order? Do you need assistance placing your online order? Contact us with any questions or concerns you may have below.
Have any questions or concerns?
We’re always ready to help!
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RETURNS
*RETURNS AND EXCHANGES:
Refund, Return, Exchange policy must be within 7 days. Items MUST be unworn and unwashed. After the 7th day all sales are FINAL! ALL RETURNS, EXCHANGES AND REFUNDS DO NOT INCLUDE SHIPPING CHARGES UNLESS WAS AN ERROR ON 9'SIXTEEN BOUTIQUE BEHALF.
Shipping
*SHIPPING INFORMATION:
Merchandise will be shipped within 3-5 business days from receipt of payment.
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